Mr8 is committed to protecting every member's privacy. Find out exactly how we collect, use and safeguard your personal information with full transparency and accountability.
Quick Summary: mr8 collects your personal data only for legitimate purposes. We never sell your information to third parties for marketing purposes. You have the full right to access, amend or request deletion of your data at any time.
Mr8 ("we", "Platform" or "mr8") respects the privacy of every individual using our online gaming platform. This Privacy Policy explains in detail how we collect, process, store and protect your personal information when you use mr8's services at mr8.wine.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. We believe transparency is the foundation of trust — which is why we want you to know exactly what happens to your information from the moment you register through every day you use our platform.
By registering an account or using any mr8 service, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact our support team or discontinue use of the platform.
Mr8 only collects data that is strictly necessary to provide quality, secure services and to comply with legal requirements. The following are the categories of information we collect:
When you use the mr8 platform, our systems automatically record certain technical information for security and service improvement purposes:
Every piece of information we collect is used for a clear and legitimate purpose. mr8 uses your personal data for the following purposes:
Create and manage your account, verify identity through the KYC process, and ensure only you can access that account.
Process deposits, withdrawals and bonus payments accurately and securely using your bank account or digital wallet information.
Fulfil legal obligations under Malaysia's PDPA and anti-money laundering (AML) regulations, and detect suspicious activity.
Identify and block fraudulent activity, unauthorized access, multiple account usage and other security threats to the platform.
Send important notifications related to your account, terms updates, security alerts and promotional information you have agreed to receive.
Analyze usage patterns to improve the platform interface, enhance support services and personalize your gaming experience.
MR8 never sells, rents or transfers your personal data to any third party for marketing or commercial gain. However, in the following limited situations, we may share necessary information:
All third parties we work with are required to sign data protection agreements and comply with security standards equal to or higher than mr8's own standards.
Mr8 continuously invests in the latest security infrastructure to ensure your personal data is always protected. The security measures we implement include:
While mr8 takes all reasonable steps to protect your data, no security system can be guaranteed 100% safe. You are also responsible for keeping your account login credentials secure.
Mr8 uses cookies and similar tracking technologies to enhance platform functionality, analyze usage patterns and personalize your experience. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintain your login status and gaming session while you are active on the platform. | Expires when browser is closed | |
| Preference Cookies | Store your language preferences, display settings and personal preferences. | 12 months | |
| Security Cookies | Detect suspicious activity, prevent fraud and verify user identity. | Current session | |
| Analytics Cookies | Collect anonymous usage data to help us understand how users interact with the platform. | 24 months |
You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the mr8 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mr8's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time. Such requests will be processed within 21 business days.
If any of your personal information is inaccurate or outdated, you have the right to request prompt correction. Log in to your account and update your profile details, or contact our support team.
You may request deletion of your personal data under certain circumstances, subject to our legal obligations to retain financial transaction records for the period prescribed under Malaysian law.
You may withdraw consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting us directly.
You have the right to request your personal data in a machine-readable format to facilitate transfer to another service provider of your choice.
To exercise any of the above rights, please contact the mr8 support team via live chat, available 24 hours a day within the platform.
Mr8 retains your personal data for as long as your account is active or as long as necessary to provide services to you. The following are general data retention period guidelines:
Once your data is no longer needed and the designated retention period has expired, mr8 will securely and irreversibly delete or anonymise that data.
The mr8 platform is strictly not intended for individuals under the age of 18. We do not knowingly or intentionally collect personal data from minors.
If we become aware that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that information and close the associated account. Parents and guardians are encouraged to monitor their children's online activities.
Mr8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When significant changes are made, we will:
Continued use of the mr8 platform after any amendments to this Privacy Policy will be deemed as acceptance of the revised terms. You are encouraged to review this Privacy Policy periodically.
If you have any questions, concerns or complaints regarding how mr8 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:
We are committed to responding to all privacy-related enquiries within 5 business days. For urgent account security issues, please use our live chat channel for a faster response.
This Privacy Policy forms part of the overall agreement between you and mr8, and should be read together with Terms and Conditions as well as Responsible Gaming Policy us.
Privacy is more than a written policy — it is a core value that shapes every technical and operational decision we make at mr8.
All data transmitted between your device and mr8 servers is protected by 256-bit SSL encryption — the same level of security used by major banking institutions in Malaysia.
Our KYC process uses secure channels integrated with end-to-end encryption. Your identity documents are stored in a protected system with strictly controlled access.
Mr8 has never and will never sell, rent or transfer your personal data to data brokers, advertisers or any third party for commercial purposes.
Our privacy policy and data handling practices are fully designed to comply with the requirements of the Personal Data Protection Act 2010 (PDPA) in force in Malaysia.
Mr8's security team monitors the platform continuously around the clock to detect and respond to any threats or suspicious activity promptly.
Through your mr8 account settings, you can manage communication preferences, update personal information and request access to your data at any time with ease.
Enjoy an online gaming platform that puts your privacy and security first. Register today and experience the difference.